By: Mark Anderson 

Duration: 1:10

In one hour we share some of the actual issues we experience and how we resolve differences to get to a fair claim settlement.

Content

1) Adjustments clause applied in earthquake claims - Hotels, Tourism , Fashion retail

2) Overview of other claims issues

a. Indemnity periods – introduction to how to calculate what length is needed

b. Claim preparation costs - Why? When? Who? How much?

c. Customers dependencies issues

d. Additional increased costs of working vs increased costs vs permanent/MD reinstatement.

e. Make up turnover

3) Questions and answers