Missed a Webinar?
The following videos are recorded workshops and webinars available for your purchase. They can be viewed within the learning module page of your account dashboard, in your own time. Each recording has a short quiz or simple assessment for completion once you have watched it, in order for structured CPD points to be awarded. Recorded webinars are available where live sessions are not planned.
V252MONEY
When transactions go awry, the decision on whether an insured has lost the money, or the item has significant impacts on cover.
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V231PRAC
Insurance claims require planning. They simply don’t get resolved by taking unplanned steps. There needs to be a detailed thought process and a subsequent claim plan.
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V41PROF
Learn about how to improve your skills as a broker. This workshop is one in a 3 part series. Ethical Dilemmas & The Ins & Outs of Insurance Broking are the other 2.
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V19WOI
From the very origins of insurance through to the world of insurance as we know it today. This workshop will open your eyes to the importance of insurance and, with a focus on the Christchurch earthquake as an example, the valuable contribution it makes to our global economy. Duration 1.11
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V247TIME
Top professionals understand that time is money and how you spend your time determines how successful you are. It takes a deep level of motivation and discipline to focus on the right activities, working proactively with your top priority top clients, meeting prospective clients, following up with existing prospects and balancing client and prospects demands.
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V196TIME
Top professionals are always client-centred with the needs and concerns of clients upmost in their minds. They use time management to produce outstanding results and deliver great service by focusing on the right activities and overcoming the many distractions that can get it in the way.
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V241TIME
This webinar covers digital tools for better reporting and visibility of your business, saving time, better business efficiency and reducing costs.
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V110Tips
Whilst complaints are a great way to improve your business it is good to learn from them and reduce the likelihood of complaints especially those that can escalate.
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V189UND
In this presentation you will learn about the difficulties in setting the Sum Insured, some issues with the Cordell calculator, and potential liability risks for brokers assisting clients with setting the Sum Insured.
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V59UNDER
This webinar is webinar 6 which is part of a negotiation course that consists of six webinars each around 60 minutes long. At the end of each webinar there will be a short assignment. Upon completion of the full course attendees will be issued with a completion certificate. There is also the option of undertaking any of the webinars individually and not as part of the certificate course as each is ‘self-contained’. There is also an additional complaint handling webinar for those interested.
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