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Oh No! I’ve got a complaint! - 2018
V101OhNo
1.00 CPD Hours
$89.00
+GST
Retail
$74.00
+GST
Learning Partner
Learn Module Detail
By Trevor Slater
Duration: 55:51
In this webinar Trevor will describe how to deal with a complaint to increase chances of an early resolution, how to use complaints to better your business and what research tells us about handling high-need clients.
Nobody likes receiving a complaint but if it is handled correctly it can be very beneficial to your business. In this webinar Trevor will describe how to deal with a complaint to increase chances of an early resolution, how to use complaints to better your business and what research tells us about handling high-need clients.
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