By Laurel McLay

Duration: 50:14

Many women (and men!) hold themselves back by constantly second guessing themselves and demonstrating cautious behaviour. This often presents itself as apologetic language, but also as spending considerable time over-explaining or justifying a point. The impact of this is wide spread and not only impacts your level of influence with customers but your own career progression. We often don’t even realise we are doing it!

Learn how to come across as more impactful and influential by expressing yourself concisely, assertively, confidently and authentically.

In this webinar you will discover

• Why we apologise, especially if we are New Zealanders (and the impact of obligation and duty)

• Diagnostic tools which will help you understand how often you use this kind of language yourself

• What to do about it and how to manage the transition to becoming more assertive (particularly with people in your life who may not respond kindly to your new style of communication).