A Round-up of recent complaints 10-8-23


1.00 CPD Hours

Optional Quiz
Additional 0.50 CPD hours to complete
$89.00 +GST Retail
$74.00 +GST Learning Partner

Learn Module Detail

By: Susan Taylor, FSCL

Duration: 45:57

This webinar also offers an optional quiz that will award an additional 0.5 of CPD.

Susan will give you some information about recent complaint numbers to FSCL and will talk about some recent complaints FSCL has investigated about insurance brokers and insurers, including the lessons learned from those complaints.

Susan will explain how better communication will result in better client outcomes and less probability of a complaint ending up before a dispute resolution scheme or regulator.



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