An entry level webinar by Emma Gabor of Gabor Law covering the ins and outs of home contents policies

It is often only when a loss occurs that a broker finds out how good their clients BI policy is. It is too late after a loss to retrospectively change the cover. You may not have seen your client’s financial accounts.

Brad will provide an overview of New Zealand's economic outlook for the second half of 2025. He will examine issues around the labour market, interest rates, inflation, and other economic drivers. He will also touch on global economic drivers and what impact these will have on New Zealand.

Generative AI such as ChatGPT is a relatively new technology that can promote more efficient business, communication and productivity, but where can it go wrong?

As economic conditions remain challenging the number of disputes being litigated is increasing. This seminar will focus at a high level on the essential steps involved in a High Court civil proceeding, discuss common issues that arise during such a matter, identify the key time periods and address common terms that your clients will encounter during such proceedings.

Most organisations have, or should have, a good complaint handling process that deals with customer complaints and hopefully resolves them. However, often the part in such a process that is missing is what to do when someone first receives a complaint?

Lance will speak about the effects of our changing world and how to adapt to the effects from what neuroscience and contemporary research reveals.

The session will discuss Commercial Crime insurance including how crime losses occur, what the policy covers, typical exclusions, as well as claims scenarios.

The best time for your customers to think about insurance is before they need it. Where insurance provides cover for sudden and accidental damage, advisers can take steps with their customers to avoid common dispute issues, and make it more likely they have the cover expected.

​This seminar will delve into the key benefits of product recall policies and the significant exclusions from cover. Broker focussed, the seminar will consider when a broker should recommend a product recall cover and what messages brokers should be giving on the limits of the cover available.