1.00 CPD Hours
By Susan Taylor
Complaints to FSCL are on the rise, including complaints about financial advisers, insurance and mortgage brokers.
This workshop will discuss a number of cases about insurance and
mortgage brokers that have been investigated by FSCL in the last 12
months and how they were resolved. The workshop will also examine the
causes of the complaints, how and where things went wrong between the
broker and the client, and how the complaints may have been avoided in
the first place.