Email: Password:
Forgot Password

A round-up of recent Complaints

2022-091
CPD Points: 1.00
Duration: 1 hr
$89.00 +GST Retail
$74.00 +GST Learning Partner
Registration Closed

Event Detail

Susan will talk about the common causes of complaints about insurance brokers, look at some recent cases FSCL has investigated and resolved, and lessons learned from complaints investigated.

Susan will explain how there is room for improvement in some brokers’ client communications, how better communication will result in better client outcomes and less probability of a complaint ending up before a dispute resolution scheme or regulator.


All Coming Instances

10:30AM - 11:30AM, Tue, 14 Jun 2022
Registrations Close: 13 June 2022
Class Limit: 200
Presenter: Susan Taylor
Online: Webinar links will be sent to everyone registered the day prior.

These links will not be sent BCC so if you have any objections to your name being viewed by others on the webinar please make contact with the office.
Registration Closed
 

Terms and Conditions

Discounts are available for group bookings.  Please enquire. 

The running of this workshop is subject to minimum attendees. 

No refund will be given if you do not notify us prior to the start of the event.

Full terms and conditions are available here


© Copyright IBANZ, all rights reserved. Private information collected for this website is governed by our Privacy Policy. Read our Terms & Conditions