FSCL have seen a number of complaints in recent times where the underlying cause has been that the adviser or broker hasn’t fully understood their client’s particular needs or business. This has led to a client having unrealistic expectations about the extent of their insurance cover or the wrong type of cover in place.

In this webinar, Susan Taylor will talk about the importance of really knowing your client and will talk through some recent case studies and the lessons learned.

Discounts are available for group bookings.  Please enquire. 

The running of this workshop is subject to minimum attendees. 

No refund will be given if you do not notify us prior to the start of the event.

If you cannot make the session please advise so we can make the recording available on your dashboard