Search CPD using key words, presenter names, numbers and characters.
To narrow your search to specifically sequenced words, names, numbers or characters please put “” around them eg “business interruption”

Extended Filters (applied as they are selected)

Filter by Categoryexpand_more

Oh No! I’ve got a complaint! - 2018 (SUPERSEEDED)

V101OhNo

1.00 CPD Hours

$89.00 +GST Retail

$74.00 +GST Learning Partner

Learn Module Detail

By Trevor Slater

Duration: 55:51

In this webinar Trevor will describe how to deal with a complaint to increase chances of an early resolution, how to use complaints to better your business and what research tells us about handling high-need clients.

Nobody likes receiving a complaint but if it is handled correctly it can be very beneficial to your business. In this webinar Trevor will describe how to deal with a complaint to increase chances of an early resolution, how to use complaints to better your business and what research tells us about handling high-need clients.

PDP Topics this Event Relates To:

Miscellaneous

Disputes

Find a Broker
Search 2000+ members
from all over New Zealand

Oh No! I’ve got a complaint! - 2018 (SUPERSEEDED)

Learn Module Detail

Miscellaneous

Login