By: FMA - Crystal Burbery, Steph Gully, Jason Palmer
Duration: 55:33
This webinar qualifies as 1.5 CPD Hour relating to conduct and ethics standards.
This webinar will review the FMAs findings to date in respect of your Disclosure obligations (complaints procedure, advice capability, conflicts of interest, remuneration etc) to clients.
Through monitoring complaints received, the FMA is able to form a view about our sector's performance and the areas where improvement is necessary.