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Negotiation Skills Workshop Series - Part 1

CPD Hours: 1.00
Duration: 1 hr
$89.00 +GST Retail
$74.00 +GST Learning Partner

Event Detail

Every waking moment of every day we are negotiating, whether it is who is making the morning tea or when buying our first home.  As provider of financial advice, being able to negotiate is an essential part of being successful, from obtaining client needs to explaining their best options based on needs and affordability.

In this three-part masterclass attendees will explore the skills of a good negotiator and how these skills can be applied in providing financial advice as an insurance broker. 

Topics will include:

  • Connecting quickly with you customer via matching behaviour
  • Checking your perspective
  • Listening and gathering information
  • Negotiating styles and the practical application of each
  • Preparing to negotiate using the interest-based model 
  • Applying the skills
  • Understanding what you bring to the negotiation table
  • Detecting deception – recognising missing information
  • Confirming the outcome and record keeping

This will run over three one-hour stand-alone webinars.  Part 2 is on 18 April and Part 3 on 16 May.   A Certificate of Attendance will be provided on request for the successful completion of all three sessions. 


All Coming Instances

10:30AM - 11:30AM, Tue, 27 Feb 2024
Registrations Close: 26 February 2024
Class Limit: 200
Presenter: Trevor Slater
Online: Webinar links will be sent to everyone registered the day prior.

By clicking 'Book Now' all attendees:

  • Consent to the disclosure of their personal information provided to IBANZ in this booking to:
    • all other attendees of the webinar, and
    • all viewers of the recorded webinar on IBANZ's website, and
    • the presenters of the webinar.
  • Agree to our Privacy Statement found here.
  • Agree to the terms and conditions of the website use found here.

Terms and Conditions

Discounts are available for group bookings.  Please enquire. 

The running of this workshop is subject to minimum attendees. 

No refund will be given if you do not notify us prior to the start of the event.

Full terms and conditions are available here


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