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Recorded Webinars and Events

Recorded Webinar

Missed a Webinar or Event?

The following are recorded events and webinars available for your purchase. They can be viewed within the learning module page of your account dashboard, in your own time. Some recordings have a short quiz or simple assessment for completion once you have watched it, in order for CPD points to be awarded.

Privacy Act 2020

1.00 CPD Points

Crossley will highlight the key changes to the current privacy laws when the Privacy Act 2020 come into force on 1 December 2020. This will include:

Product efficacy v defective products/workmanship issues 19-7-22

1.00 CPD Points

In this seminar, Sophie will address issues of interpretation arising where there are issues with an insured’s product that lead to claims under their Public Liability policy.

Professional & Effective Broker

1.00 CPD Points

Learn about how to improve your skills as a broker. This workshop is one in a 3 part series. Ethical Dilemmas & The Ins & Outs of Insurance Broking are the other 2.

Putting pen to paper - how to write a good letter to deal with a complaint

1.00 CPD Points

Everybody in business receives a complaint from time to time. Many people’s natural reaction to a complaint is to be defensive and sometimes angry. Unfortunately a defensive response is unlikely to resolve a complaint and may make matters worse, with the complaint escalating to FSCL or other external dispute resolution scheme.

Quit apologising, over-explaining and justifying

1.00 CPD Points

Many women (and men!) hold themselves back by constantly second guessing themselves and demonstrating cautious behaviour. This often presents itself as apologetic language, but also as spending considerable time over-explaining or justifying a point.

Reaching Out: How to Obtain Appointments With Prospective Clients

1.00 CPD Points

There are two ways to acquire new clients, either they come to you or you go to them. In this webinar you will learn how to successfully reach out to prospective clients and convert them into appointments to drive new business growth for your business. You will discover the techniques top insurance brokers, advisors and agents use to quickly build overflowing sales pipelines filled with future great clients.

Recent Cases from the Courts in 2016

1.00 CPD Points

Like to know what's been going on in legal circles for Brokers this year then this is the workshop for you

Recent Travel Insurance Cases

1.00 CPD Points

Complaints to FSCL about declined travel insurance claims are on the rise.

Reinsurance 101

1.50 CPD Points

Ever wondered how reinsurance works> What is it, and why do insurers by it. - Duration 1:23

Section 9 Law Reform Act

1.00 CPD Points

This webinar will focus on the operation of section 9 of the Law Reform Act 1936, and how it operates to place a ‘charge’ on insurance moneys which are payable as indemnity for liability to pay damages and compensation.

















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