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Recorded Webinars and Events

Recorded Webinar

Missed a Webinar or Event?

The following are recorded events and webinars available for your purchase. They can be viewed within the learning module page of your account dashboard, in your own time. Some recordings have a short quiz or simple assessment for completion once you have watched it, in order for CPD points to be awarded.


1.00 CPD Points

No one wants to learn about sleep, I know!! You might be rolling your eyes about this topic, because what more is there to know. We all know we need 6-8 hours of sleep and we need to prioritise but what I see time and time again is people are not doing it. Why? Because we don't know how busy our bod

Smarter. Faster. Better. Cheaper

1.00 CPD Points

A cornucopia of wonderful, simple tips and tricks on how to use every day, free Microsoft Cloud apps tools better to achieve freasy (free and easy) gains in income, time management and customer service.

So, You want to be a mediator?

1.00 CPD Points

Learning the basics of mediation and how to apply them to client interactions

Statutory Liability Policies

1.00 CPD Points

How they work, what is a statutory liability claim and what to expect

Technology Liability

1.00 CPD Points

This webinar/workshop will look at some of the key trends in the technology industry, some of the emerging risks and key coverage considerations for brokers involved in placing technology liability policies.- Duration: 0.35

The 7 Habits of Top Producers: How to Go From Good to Thriving

1.00 CPD Points

Boosting new business performance is a growing problem for insurance brokers, agents and advisors. Fortunately, however, you don’t have to suffer from disappointing new business results once you learn the seven habits of top producers.

The Appointment: What to Say and Do During a Face-to-Face Meeting with a Prospective Client

1.00 CPD Points

An initial face-to-face appointment with a qualified prospect is like gold. It is hard to get, but extremely valuable. Because of the potential value of every face-to-face appointment you need maximise this golden opportunity. Learn exactly what you need to say and what you need to cover to get in front of more prospective clients.

The Drone takes off: Growth in the UAV space and insurance solutions for this emerging risk

1.00 CPD Points

UAV or a drone is a growing market here in NZ. In this session we will see what is UAV and its broad applications in different industries. We believe this is a growing risk worldwide and here in NZ which also creates an opportunity in the insurance space. We will also cover the risk implications of this emerging area and cover the UAV insurance product which is a comprehensive insurance solution covering both first and third party aspects.

The FSCL conciliation process – the why and how to conciliate a case & the benefits of conciliation

1.00 CPD Points

In this webinar, Stephanie will talk about what conciliation is, and FSCL’s conciliation process within the context of FSCL’s overall investigation process.

The impact of being complained about 9-8-22

0.50 CPD Points

In this webinar the IFSO Scheme presenters will discuss the workplace and emotional impacts on you, the adviser, or complaints personnel may experience when facing a complaint.

















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