Missed a Webinar?
The following videos are recorded workshops and webinars available for your purchase. They can be viewed within the learning module page of your account dashboard, in your own time. Each recording has a short quiz or simple assessment for completion once you have watched it, in order for structured CPD points to be awarded. Recorded webinars are available where live sessions are not planned.
V183INSI
Karen Stevens and Andrew Gunn will provide insights into complaint resolution and some of the common reasons why complaints are escalated to the dispute resolution scheme.
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V258INSCON
We will discuss the legal framework of the Unit Titles Act and how this impacts insurance.
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V246INSCP
An introduction to the policies required by a commercial property owner and things to be aware of under Material Damage, Rents, Liability from claims scenarios to demonstrate how being aware of them and providing appropriate advice would benefit the property owner.
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V168MULTI
Insurance issues for multi-unit buildings, drawing on lessons from the Canterbury and the Kaikoura earthquakes.
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V26ILE
The important fundamental principles of interpretation and analysis can often be lost in the fog, and this seminar will assist in getting back to basics and to understand how it all fits together. An excellent refresher on important policy wording issues - Duration: 57.30
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V47INSPRO
When working in insurance it is a business that requires the Broker to absorb a large volume of information. A brokers knowledge of product is paramount and they must navigate their way through a myriad of tasks.
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V44INT
There are many ways to negotiate. Interest based negotiation is well recognised as the method that produces the best long term sustainable outcomes. This session will introduce participants to the process of interest based negotiation, how to apply it to all negotiations and how and when to modify the process, for successful negotiations.
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V185MEDI
In this webinar the mediation process will be explained along with how to participate in a mediation and how to find a suitable mediator.
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V219SURE
Performance and Surety Bonds and Guarantees are becoming a more frequent requirement as part of a contractual undertaking.
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V184MAT
This webinar will look at the IFSO Scheme’s approach to loss of match – the inability to match replacement parts of the house or contents, to the undamaged parts of the house or contents
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