Missed a Webinar?
The following videos are recorded workshops and webinars available for your purchase. They can be viewed within the learning module page of your account dashboard, in your own time. Each recording has a short quiz or simple assessment for completion once you have watched it, in order for structured CPD points to be awarded. Recorded webinars are available where live sessions are not planned.
V08MD
Kevin Allen discusses common extensions, exclusions and conditions of a material damage policy, as well as providing tips and hints to help with dealing with clients. - Duration: 1.31
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V187MD
Join Andrew Brooke Executive General Adjuster in the Specialist Services team at McLarens for an insight on Material Damage and Fire
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V133MIND
Maintaining a positive mindset and motivation isn’t easy at the best of times let alone during times of Challenge.
Speaker, author Natalie Cutler-Welsh, also known as the Up Your Brave coach will share some of her tips and strategies to help you have a mindset and have the motivation to take action to move towards the goals and lifestyle you want.
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V60CARE
How to create systems and strategies to design a nurture strategy that works for you and your customers and means that each subsequent interaction with your customer or prospect is a value based one. This will include a reference to keeping in touch with your existing database in a way that not only ensures repeat business/ cross selling and upselling, but quality referrals and recommendations.
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V52HEART
Ensuring that your one on one (and one to many if you choose that strategy) are impactful and memorable, and getting the balance of necessary information gathering and understanding their world at a broader sense.
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V48METH
Recent months have seen moves within insurers to clear up what is and is not covered under their policies. IAG have taken a lead in providing advice to customers. At the same time, the long anticipated Standard, being coordinated by Standards NZ, is close to being released.
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V51WALK
One of the most universally challenging activities, across all industries and markets is trying to get you and your product or service ‘out there’ and known to the people who count (and who you don’t at this stage know). How can you do it in a way that doesn’t come across as pushy, but also doesn’t waste your time.
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V87NETWORK
We are constantly being told that networking is great for business, but sometimes the thought of turning up and speaking with strangers fills us with dread. How can you not only choose the best events for your style and expertise but also make the most out of them when you are there?
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V210NONDIS
Non-disclosure and misrepresentation issues often arise when insurance products are interpreted incorrectly. In this seminar, Sophie will be discussing the common issues that arise with non-disclosure (including innocent non-disclosure and material non-disclosure) and misrepresentation, with a particular focus on a brokers’ knowledge of issues known to them.
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