Missed a Webinar?
The following videos are recorded workshops and webinars available for your purchase. They can be viewed within the learning module page of your account dashboard, in your own time. Each recording has a short quiz or simple assessment for completion once you have watched it, in order for structured CPD points to be awarded. Recorded webinars are available where live sessions are not planned.
V117NOTIF
This seminar will cover claims-made policies
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V224OBL
This session will discuss the responsibilities and obligations of a FAP, including good practice and real examples where required standards have not been achieved.
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V101OhNo
Many of us react poorly when a complaint is made against us which can result is all sorts of problems.
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V253OPTIMA
Empowering businesses with management liability insurance:
In today’s dynamic business landscape, businesses face a myriad of challenges while navigating operations and management, further complicated by the ever-changing economic climate.
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V147OWN
During this webinar you will learn how to identify the markets you want to focus on and develop a well-thought out niche marketing action plan to obtain referrals and appointments with prospects.
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V80PRACTICE
Sometimes service to your clients doesn’t go as planned. How you are able to effectively recover that service failure depends on how you identify, handle and respond to complaints about the services you provide, the products you sell, and how you and your staff interact with customers and clients.
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V207PERS
We will look at social media and how to raise your profile and personal brand in a way that is both authentic and effective.
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V84PLMAN
We will look into the new product offering specifically targeted at Manufacturing sector with some unique features.
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V114POL
Andrew Hooker will lead a seminar covering off the important principles of the interpretation of insurance policies, some of the common rules, case law and areas of importance for brokers.
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V262PRES
It is fair to say that most advisers are excellent talkers. But what if you need to present to a group of people, such as a Board or management team? The skills needed to do so are very different from the one-on-one conversation.
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