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Recorded Webinar

Missed a Webinar?

The following videos are recorded workshops and webinars available for your purchase. They can be viewed within the learning module page of your account dashboard, in your own time. Each recording has a short quiz or simple assessment for completion once you have watched it, in order for structured CPD points to be awarded. Recorded webinars are available where live sessions are not planned.



AML/CFT 101 30-11-22

V213AMLCFT
The session will be broken into three sections; The brief history and purpose of the AML/CFT Act, Brief introduction to the AML/CFT obligations & Guidance and Support
 
1.00 CPD Hours
 

Are you ready for 15 March 2021?

V151READY
As of 15 March 2021 the move to financial adviser licensing begins with the transitional licence stage.
 
0.50 CPD Hours
 

Are you really ready to negotiate? 22-11-23

V265NEG
Life is full of negotiations and many of us do it well. However, why is it that sometime negotiations don’t go as well as planned? It is often simply because we don’t plan properly beforehand and rush into the negotiation thinking we know all we need to.
 
1.00 CPD Hours
 

Asking the Right Questions - 2020

V143ASK
Have you ever really thought about the power of questions? What about the types of questions there are, when to use them and why? How do you feel when you ask a question? How do other people feel when you ask them questions?
 
1.00 CPD Hours
 

Bailee’s liability vs. ‘care, custody and control’ 16-3-22

V173BAIL
Bailee’s liability vs. ‘care, custody and control’ - is there a difference?'
 
1.00 CPD Hours
 

Best Practice Complaint Processes 26-4-23

V222BEST
The IFSO Scheme conducted a scan of 99 IFSO Scheme Participants websites, specifically to review their complaint information and processes. The 30-minute webinar will delve into the data and provide our findings, conclusions, and recommendations to assist Participants provide a better website experience to customer - when they wish to complain.
 
1.00 CPD Hours
 

Body Corporate Law and Insurance Implications - 2019

V107BODY
Find out more about Body Corporate Law and the Insurance implications
 
1.00 CPD Hours
 

Brokers Fiduciary Duties 7-6-23

V234BRFID
Michael will be holding a seminar on the fiduciary duties of insurance brokers, and what this means in practice.
Conduct & Ethics rated answer quiz
 
1.00 CPD Hours
 

Brokers Liability 25-3-2021

V152BROLIB
This session will focus on Broker’s liability and in particular the extent of a broker’s duty of care to its client to warn of the duty of disclosure and the importance of ensuring that their clients understand the requirements of disclosure.
 
1.00 CPD Hours
 

Broking in a Hard Market 16-3-23

V220HARD
The current hard market shows no sign of let-up for most product lines. The way successful brokers respond in a hard market needs to adapt to the increasingly difficult circumstances.
 
1.00 CPD Hours
 
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