Missed a Webinar?
The following videos are recorded workshops and webinars available for your purchase. They can be viewed within the learning module page of your account dashboard, in your own time. Each recording has a short quiz or simple assessment for completion once you have watched it, in order for structured CPD points to be awarded. Recorded webinars are available where live sessions are not planned.
V50DETECT
Have you ever felt that during a conversation or interview the person speaking to you is not telling you everything but you can’t pinpoint the problem? In this fascinating session participants will be introduced to the practice of Scientific Content Analyses (SCAN). Used all over the world as an investigative tool SCAN shows you how to recognise, by using some easy to learn techniques, if someone is being deceptive.
|
|
|
V106CROW
There have always been a lot of independent insurance brokers and agents in the marketplace, just as there are today. But the competition seems to be increasing daily, thanks largely to the proliferation of digital technology and online marketing.
|
|
|
V159LEGOB
Insurance brokers are legal agents. They act for principals. This seminar will explore the law of agency as it applies to insurance brokers. You might be surprised!
|
|
|
V180DH&C
You will learn about the good, the bad, and the ugly in regards to Domestic house & contents insurance.
|
|
|
V248HACK
Just how secure are you and ready to defend yourself and the business you work for against the increasing rate and sophistication of cyber-attacks? Understanding what to look for and what not to click on or trust is vital. This session will provide you with an understanding of the types of threats and intrusion techniques and the do’s and don’ts of protection.
|
|
|
V223FMCA
This webinar will help you to understand when you have duties under the FMCA and how they vary for wholesale and retail clients
|
|
|
V235EFF
Karen Stevens, Insurance & Financial Services Ombudsman, will discuss the power of a good apology, what makes a good apology and examples when a complaint has been resolved with an effective apology.
|
|
|
V256EMPOW
In this session you will learn actionable tools and strategies to empower, motivate and mentor your team, clients or work colleagues.
|
|
|
V62ENVIR
Pollution events and resultant Environmental issues are becoming an increasingly topical issue for the NZ public with increased regulator activity and enforcement. The cost to businesses through fines, clean-up costs, civil claims and reputational damage can be significant. Traditional liability insurances do not adequately address these exposures and in this webinar Delta Insurance will discuss the risks, the gaps in traditional insurance policies and available solutions in the marketplace.
|
|
|
V260ENVIR
At Delta Insurance, we believe that protection of our environment is a social obligation for all individuals and organizations, a sentiment increasingly echoed by public and government opinion.
Like many emerging risks it is important to be proactive now and be ahead of the curve rather than react when it’s too late.
This presentation will cover Deltas Environmental Insurance products, who should consider EIL Insurance and highlights the exposures/emerging ricks in NZ.
|
|
|
|
|